Become a Game Operations Support Specialist and impact AAA live services. Apply your production expertise to enhance the operational health of games and enrich player engagement.
In this crucial role, you will manage the health, stability, and quality of game environments. You will collaborate with various teams to set standards and processes for effective live operations, ensuring that all critical aspects are covered from development to launch. Your role is pivotal to supporting both internal teams and player satisfaction.
Key Responsibilities:
• Oversee live game environment quality and stability
• Act as an on-call support resource for critical operations
• Communicate product health and risks to leadership
• Coordinate technical initiatives with internal teams
• Enhance processes through lessons learned from experiences
Requirements:
• Over 3 years in AAA production and live service
• Experience with CI/CD processes and automation tools
• Strong an...