Job Description

Enter The Role

You’ll guide players through check‑in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world‑class experience. The environment is fast paced and high energy — it’s perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role. This job posting is for an existing vacancy. This is a part‑time, permanent position at our Burlington store located at 2030 Appleby Line, Unit D20, Burlington, ON, L7L 6M6.

Core Responsibilities

Game Facilitation

• Be professional in thought, language, and action
• Exemplify excellence in facilitation, giving customers a great experience
• Brief new groups thoroughly but concisely pr...