Working Arrangement: Onsite | Rotational shifts

Company Overview

We are forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.

Responsibilities

• Process client funding transactions with efficiency and accuracy, ensuring timely completion.
• Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly.
• Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.
• Provide assistance to clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts.
• Maintain up-to-date records of client tra...