Name of position: Functional Support Analyst Location: Richmond VA Job description Analyze and triage incidents. Manage service requests. Support user acceptance testing. Maintain support documentation. Provide user guidance and training assistance. Coordinate issue resolution across technical teams. Minimum Qualifications 5+ years enterprise application support experience. Experience supporting Dynamics 365 business users. Strong documentation and troubleshooting skills. If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region....