Job Overview

It is the responsibility of the post holder to provide all clients, both internal and external, with the appropriate quality of service in a safe and cost‑effective manner. The individual will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual.

Summary of Responsibilities

• Perform quality review of assigned cases.
• Assist in compiling quality metrics based on this review and identifying quality trends.
• Assist in addressing periodic client quality reviews.
• Assist in preparation of Corrective and preventive actions as requested.
• Assist in ensuring that CAPA results are implemented and produce documentary evidence to that effect in coordination with the project managers.
• Perform ongoing review of a sample of various ...