_This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs._

**Summary:**

The Functional Analyst, A/V Media Services supports the implementation and operational management of enterprise-grade AV and conferencing systems across our global corporate offices. This role is critical in ensuring seamless communication and collaboration experiences for our employees and stakeholders. The ideal candidate will have experience in AV technologies, conferencing platforms, and infrastructure, with a high focus on exceptional customer service and executive-level support.

The Functional Analyst, collaborates with Product Owner/Platform Owner and Senior A/V Analyst and partners with our Global Infrastructure team to deliver ongoing maintenance, support, lifecycle management and continuous improvement of our meeting rooms and event spaces

**Responsibilities:**