Transdev in Portland, ORis hiring a Full-Time Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. This job is 100% onsite.
Transdev is proud to offer:
Non-Union Position: Full-Time
+ $23.87 – $28.37
+ Starting pay $23.87 with progression to $28.37 over 3 years.
Key Responsibilities:
+ Serve as the primary point of contact for TriMet LIFT ADA paratransit customers and the general public.
+ Provide accurate, ADA-compliant trip reservations, modifications, and cancellations while delivering high-quality customer service.
+ Act as the gateway to the LIFT service delivery system, recognizing that reservation accuracy directly impacts safety, scheduling, dispatch, service reliability, and customer satisfaction.
+ Operate in a high-volume call center environment requiring sound judgment, attention to detail, and professionalism.
+ Routinely manage challengin...