Become a key team member at FYidoctors in Toronto as a full-time Patient Services Specialist. This role involves patient engagement, appointment management, and supporting eye care operations.
At FYidoctors Toronto - Fairview Mall Drive clinic, you'll play a vital role in delivering exceptional service to patients. The position involves greeting patients, managing check-ins and check-outs, and performing pre-testing for comprehensive eye care. Your responsibilities will also include coordinating appointments, handling billing, and overseeing eyewear pick-ups and adjustments.
Key Responsibilities:
• Greet and welcome patients at the clinic
• Manage patient check-in and check-out processes
• Perform pre-testing to assist eye care
• Coordinate appointments and manage billing
• Handle eyewear pick-ups and minor repairs
Requirements:
• Experience in retail or customer-facing roles
• Bilingual proficiency in English and Korean is a plus
• Proficient in MS Off...