Elevate your IT career with an exciting full-time position as an IT Support Technician in Markham, ON. Provide essential technical assistance, user training, and support in a consulting firm setting.
This permanent role requires 2 to 3 years of IT experience. You will engage in troubleshooting user difficulties, maintaining a problem-solution log, and assisting with equipment setups. Your expertise in networking and desktop applications is crucial for ensuring smooth operations.
Key Responsibilities:
• Respond to user difficulties with their computers
• Research solutions using technical manuals and guides
• Train users on software and system operations
• Log problems and solutions for team reference
• Support business systems, networks, and Internet needs
Requirements:
• 2-3 years of IT support experience
• Knowledge of networking software and security
• Strong interpersonal and customer service skills
• Own transportation for ease of travel
• Pr...