Step into leadership with Tommy Gun's as a Full-Time Guest Services Manager in Beacon Hill, Calgary. Your role is pivotal in ensuring exceptional experiences for every guest from their first visit.
Tommy Gun’s is seeking a dynamic Guest Services Manager to elevate our clients' experiences. This full-time role requires a minimum of one year of experience in a barbershop or hair salon. Responsibilities include exceptional customer service, managing communications, and supporting the salon team while thriving in a fast-paced environment.
Key Responsibilities:
• Provide exceptional customer service for every guest
• Manage emails, phone communications, and service queues
• Support salon teams with time management and multitasking
• Assist in visual merchandising and product inventory
• Collaborate effectively with barbershop/spa teams
Requirements:
• Minimum one year experience in a salon or barbershop
• Exceptional customer service and communication skills