RuhY Details

Resorts: Sani Resort, Ikos Olivia, Ikos Oceania, Ikos Aria, Ikos Odisia, Ikos Dassia, Ikos Porto Petro, Ikos Andalusia. Locations: Halkidiki, Kos Island, Corfu Island (Greece), Estepona, Mallorca (Spain).

Positions: Front Office Trainee, Guest Relations Trainee, Bellboy Front Office Trainee.

Responsibilities

• Welcome and greet guests, providing a friendly, efficient and courteous service.
• Undertake check‑in, check‑out and payment transactions.
• Answer telephone calls and handle complaints, arrivals, departures and related functions.
• Remember the daily workload of the hotel (arrivals, departures, VIP guests and other duties).
• Maintain up‑to‑date knowledge of resorts, facilities, daily events, activities and food & beverage functions to give accurate information to guests.
• Assist guests with check‑in procedures, issue room keys and answer questions with a pleasant smile.