Description

• Oversee daily front office operations to ensure high-quality customer service.
• Train and supervise front office staff, scheduling shifts and managing performance.
• Handle guest inquiries and complaints promptly and professionally.
• Maintain accurate records of front desk activities and transactions.
• Assist in developing and implementing front office policies and procedures.

Requirements

• Educational Qualifications: Bachelor's degree in Hospitality Management or related field.
• Experience Level: 0–2 years in a supervisory role in the hospitality industry.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Proficiency in front office software and MS Office Suite.
• Qualities and Traits: Strong leadership and team management...