Front Office Staff (Outsource)
This job is in your area. Enjoy a short commute and work close to home.
Job Description
1. Greet, receive, and register both new and returning patients in accordance with established standard operating procedures.
2. Provide accurate information regarding physicians' schedules, clinic availability, and medical service cost estimates.
3. Direct and guide patients to the appropriate clinics or medical units based on their healthcare needs.
4. Input and update patient demographic and medical records into the hospital information system with high precision.
5. Handle minor patient complaints effectively and coordinate with relevant departments to ensure prompt resolution
Qualifications
1. Minimum of a Diploma (D3) or Bachelor's Degree (S1) in any major (Hospital Administration, Public Health, or Communications preferred).
2. Proficient in computer operations, specifically Microsoft Office, corporate email management, and HMIS (Hospital Management Information System).
3. Sound knowledge of patie...