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Job Description
Job Responsibilities
Assists the Duty Manager in administering front office functions and supervising staff on a daily basis. Works with the Duty Manager and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guests and associates satisfaction and maximizes the financial performance of the department. To co-ordinate with the other departments which would lead to the highest quality of service for the guest.
Job Requirements
*Works on assigned goals and prioritizes, organizes, and accomplishes the task along with the team.
*Assists the Front Office Manager/ Duty Manager in co-ordinating with various other departments in order to ensure personalized, prompt and flawless service to all guests.
*Ensures daily performance and manages revenue through revenue and yield management techniques.
*Focuses on generating incremental revenue through Early Check-in and ...