About The Role - Te mahi

We are looking for an enthusiastic Front Office Duty Manager who knows how to get the best out of their team and lead from the front by setting and providing the highest levels of customer service. To be successful, you will have experience in a similar role, a passion for exceeding guests' expectations, demonstrated operational leadership and organization skills, and a passion for manaakitanga - providing great hospitality.

The primary objectives of this role are to oversee operational matters relating to the hotel, deliver exceptional guest experience, problem solving in a timely manner and provide outstanding customer service.

This is a permanent, full-time role, minimum 30 hours per week based at Sudima Queenstown Five Mile Hotel. This is a rotating roster and includes weekend shifts, and some overnight shifts, with pay of $30 per hour.

Responsibilities | Ngā haepapa