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Front office coordinator- female

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CONNECTING 2 WORK
πŸ“ thiruvananthapuram, India
πŸ“
Location thiruvananthapuram
πŸ“…
Posted June 04, 2026
πŸš—
Commute Local Area
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Job Description

Job Description

Job Description

  • Help desk Executives are responsible for handling customer calls friendly & promptly
  • Attending Service Calls.
  • Maintaining & updating Service Register.
  • Assigning calls to Engineers.
  • Follow-ups with engineers and customers.
  • Updating call managing software.
  • Preparing daily, weekly, monthly call reports.
  • Installation follow-ups.
  • Warranty updates and follow-ups.
  • Coordination with stores.
  • Prepare OEF for service / per call business
  • Ensure all service / per call billls are generated and submitted to the customer on time.
  • Payment follow up and collection
  • PC Health-check and follow-ups for new AMC.
  • Maintaining and updated PM records, assigning engineers and follow-ups.
  • Help desk Executives are responsible for delivering friendly, prompt service. Often, their calls are mo...
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    πŸ“ Location Details

    πŸŒ†
    City
    thiruvananthapuram
    πŸ—ΊοΈ
    Country
    India
    πŸš—
    Commute
    Local Area

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