We are currently seeking a passionate Front Office Agent to join the team of Pestana Valley Residences,

The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.

Key Responsibilities

• Greet all guests and assist them with check-in and check-out.
• Maintain a positive attitude and friendly demeanour.
• Respond to all guest questions and requests.
• Answer and forward phone calls.
• Ensure quality standards are in compliance
• Keep a tidy and orderly workspace.

Key Requirements

• Previous experience in a similar role
• Attention to detail and accuracy
• Planning and organising
• Ability to multitask and prioritise
• Professional appearance and attitude
• Effective verbal and written communication skills in French and English
• Team work
• Flexible regardi...