Elevate guest experiences with the Forest Park Hotel as a Front Desk Supervisor. This full-time position emphasizes operational excellence, teamwork, and guest satisfaction starting April 2026.
As a Front Desk Supervisor, you will assist the Front Office Manager in daily operations while training staff and ensuring service standards are met. Your role is vital in resolving guest inquiries and coordinating activities across departments to promote smooth operations. This position requires hands-on involvement and excellent community interaction.
Key Responsibilities:
• Supervise Front Desk operations and agent performance
• Manage scheduling and task allocation for team members
• Support training for new Front Desk associates
• Resolve guest inquiries and complaints efficiently
• Collaborate with other departments for seamless service
Requirements:
• 2–4 years of Front Desk experience in hospitality
• Previous supervisory or senior agent experience desired