We are seeking a polished detail-oriented and guest-focused Front Office Agent / Receptionist to join the Front Office team at a prestigious 5-star hotel in Dubai . The ideal candidate will deliver exceptional service at every guest touchpoint ensuring a smooth and memorable arrival and departure experience while upholding the highest standards of luxury hospitality.

Responsibilities

• Welcome guests professionally and efficiently during check-in and check-out
• Handle guest registrations room assignments and payment processing accurately
• Provide information about hotel services facilities and local attractions
• Address guest inquiries requests and concerns promptly and courteously
• Coordinate with Housekeeping Concierge and other departments to ensure seamless service
• Maintain accurate guest records and ensure confidentiality of personal information
• Handle cash billing and posting charges in acco...