A dynamic and friendly language centre based in Novena is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role :

• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Welcome students and parents
• Prepare classrooms between lessons

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email