We are looking for a friendly and professional Front Desk Receptionist to join our spa team. The ideal candidate will have excellent customer service skills, a welcoming demeanor, and the ability to manage bookings efficiently.
Job Responsibilities:
Greet and assist customers in a professional and friendly manner handle incoming calls, WhatsApp messages, and customer inquiries
Manage appointments, registrations, and customer records
Process payments and issue receipts when required
Maintain cleanliness and organization of the reception/front desk area
Support daily administrative and operational tasks
Ensure excellent customer service experience at all times
Requirements:
Pleasant personality with good communication and interpersonal skills
Fluent in English and Bahasa Malaysia
Basic computer knowledge and administrative skills
Responsible, punctual, and able to work independently
Well-groomed and professional appearance
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