To manage front desk operations and provide administrative coordination support, ensuring smooth day-to-day operations, high service standards, effective visitor management, facility upkeep, and coordination with internal stakeholders.

Key Responsibilities

Reception & Visitor Management

• Serve as the first point of contact for visitors, guests, vendors, and officials.
• Maintain visitor records and coordinate visitor access with Security.
• Ensure professional appearance and upkeep of the reception area.
• Receive, screen, and route incoming telephone calls.

Correspondence & Record Management

• Receive, record, and dispatch official correspondence, courier items, and departmental mail.
• Maintain departmental files, records, registers, and administrative documentation.
• Update and maintain branch and service center address records and other assigned databases.

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