A well-established SaaS provider with global operations.

Responsibilities

French speaking Operations Manager
Location: Barcelona
Hybrid work 3 days a week in the office
Salary: up to €60,000 per annum, plus bonus
Ref: 8231BN

Main duties: To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts.

The role:
– Oversee the maintenance of both on-site equipment and back-office IT systems, including emergency fault response and planned maintenance
– Liaise with and provide technical support to vendors, external service providers and on-site technical teams
– Build and maintain strong client relationships and manage commercial and contract-related enquiries
– Understand contractual requirements and ensure operations remain fully compliant a...