Mercier Consultancy MD is seeking French‑Speaking Cybersecurity Customer Experts to join our team in Athens. This role involves providing dedicated cybersecurity customer support to French‑speaking clients, helping them navigate and secure their digital environments. Join us to build a rewarding career in cybersecurity within a collaborative and innovative workplace located in the vibrant city of Athens.

Key Responsibilities

• Provide expert cybersecurity customer support to French‑speaking clients through phone, email, and chat channels
• Troubleshoot and resolve security‑related customer issues efficiently and professionally
• Guide customers on best practices in cybersecurity and optimal use of security solutions
• Maintain accurate records of all customer interactions and technical issues using CRM tools
• Collaborate with technical teams to elevate and resolve complex cybersecurity challenges
• Stay updated with t...