Patrique Mercier Recruitment FR is focused on matching skilled professionals with rewarding career opportunities in various sectors. We are currently looking for a French Speaking Customer Support Representative for Banking. This role is ideal for individuals who are passionate about finance and committed to providing exceptional support to clients in the banking sector.

Responsibilities

• Provide top-notch customer support to French-speaking clients regarding banking products and services via phone, email, and chat.
• Assist customers with account inquiries, transaction issues, and information on financial products.
• Effectively address and resolve customer complaints to ensure a positive banking experience.
• Maintain accurate records of customer interactions and follow up on outstanding issues.
• Work closely with internal departments to resolve complex customer issues and improve service quality.
• Educate customers on ba...