Mercier Consultancy is seeking a dedicated French Speaking Customer Service Representative for our Client's Government Services Platform, located in Greece. In this important role, you will provide exceptional support to our French-speaking clients, assisting them with inquiries related to various government services and processes.

Your fluency in French will be essential as you navigate client inquiries, ensuring they receive accurate information and assistance regarding their needs related to government services. You will play a key role in fostering trust and satisfaction among users of our platform.

Responsibilities

• Provide top-notch customer service in French via phone, email, and chat regarding inquiries on government services
• Assist customers with information about application processes, eligibility criteria, and service availability
• Handle issues and complaints promptly and professionally, ensuring customer satisfaction
• Do...