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French and English Speaking Agents

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Merchants
📍 South Africa, South Africa
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Location South Africa
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Posted June 21, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

French and English Speaking Agents

Now Hiring: French and English Speaking Agents – Banking, Fraud & Disputes 🇫🇷🇨🇦

Are you fluent in French or English and passionate about delivering exceptional customer experiences? Join our team supporting a leading Canadian digital banking brand.


You’ll be helping customers with everyday banking, handling fraud investigations, and managing transaction disputes, all while working in a fast-paced, customer-first environment aligned to Canadian business hours.

Key Responsibilities:


  • Assist French-speaking customers with their Account and Mastercard services
  • Investigate and resolve fraud claims and payment disputes
  • Provide accurate, empathetic banking support across phone, email, and chat
  • Document cases clearly and follow all compliance and data security protocols
  • Escalate complex cases when needed and collaborate with internal fraud teams
    • ...

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    📍 Location Details

    🌆
    City
    South Africa
    🗺️
    Country
    South Africa
    🚗
    Commute
    Local Area

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