Job Opportunity

We are BPO Global Services, a diverse and inclusive community of global talent committed to building authentic relationships in every interaction. We are currently seeking a Bilingual Agent (English) whose main objective will be to provide guidance on the company’s products or services, identify customer needs, and achieve effective retention while ensuring high standards of quality, productivity, and service.

Offer Details

Salary: COP $2,185,000 + COP $500,000 bonus + retention commissions

Contract Type: Freelance

Schedule: Monday to Sunday (one day off per week)

Requirements

• Intermediate to advanced English proficiency
• High school diploma
• Full‑time availability
• Minimum of 6 months of experience in a call center environment (sales or retention)

Key Responsibilities

• Develop in-depth knowledge of assigned products or services
• Provide clear and...