Description
We are seeking a detail-oriented and analytical Fraud Specialist to join our team in Rochester, New York. This role is responsible for identifying, reviewing, and investigating potentially fraudulent activity, minimizing organizational risk, and supporting loss prevention efforts. The ideal candidate will have strong investigative skills, sound judgment, and the ability to handle sensitive information with professionalism and confidentiality. A background in criminal justice is strongly preferred for this role.
Requirements

+ Monitor accounts, transactions, applications, or claims for suspicious or potentially fraudulent activity

+ Investigate fraud alerts, exceptions, and high-risk cases in a timely manner

+ Review documentation, account history, patterns, and supporting data to determine risk and next steps

+ Conduct outbound calls or written follow-up to verify activity and gather additional information

+ Document inv...