Support Services Group is seeking enthusiastic, detail-oriented and analytical Account Protection Support Analyst to join our team. In this role, you will be responsible for reviewing suspicious activity, investigating flagged accounts, and determining appropriate actions to mitigate fraud risks. You will also handle customer inquiries related to unauthorized transactions, identity misuse, account security concerns, and transaction verifications.

Your ability to think critically, analyze patterns, and communicate professionally will safeguard our platform and maintain trust with our users.

Full time (45 Hours) Up to $5,500 MXN after taxes for 45 hrs.  

Must have great English skills

Key Responsibilities:


+ Review and investigate suspicious activity, flagged accounts, and potentially fraudulent transactions.

+ Utilize investigative and analytical skills to determine appropriate actions on reported fraud cases.

+ Handle cust...