In this role at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.

As a Fraud Operations Senior Professional, you will deliver strong operational and fraud prevention oversight by designing, implementing, and monitoring processes to mitigate fraud and ensure consistent outcomes. You will review key business initiatives, including new products and practices, to assess risks and establish effective controls. The role requires a deep understanding of fraud risks and emerging threats and the ability to design and strengthen controls to prevent fraud before it occurs. You will also coordinate governance activities by conducting fraud risk assessments and by analyzing trends and business drivers to enhance performance, risk mitigation, and control effectiveness. 

Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

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