Job Description
Insight Global is hiring a Fraud Operations Manager for our client, who is a global crypto and Web3 platform.

The Fraud team protects customers, safeguards funds, and upholds the integrity of Gemini’s digital asset marketplace, leveraging technology and cross-functional collaboration.

Role Overview:
As Fraud Operations Manager, you will:

-Lead and develop a high-performing team of fraud associates.
-Set strategic vision and operational roadmap for fraud investigations.
-Drive operational excellence, scalability, and process improvements.
-Oversee fraud detection, prevention, and mitigation initiatives.
-Collaborate with product, engineering, operations, and external vendors.
-Balance fraud prevention with customer experience and operational efficiency.
-Ensure compliance and effective oversight across fraud-related workstreams.

Key Responsibilities:
-Team leadership, coaching, and professional development.