Our client is an AI-native Third-Party Administrator disrupting the $200B insurance claims industry. As the Founding Account Manager, you will be reporting directly to the CEO and will build the playbook from the ground up. This is a high-impact, high-intensity role where you won't just follow a script— you will be the one to write the playbook.

What You'll Do

• Quarterback the Relationship: Own the full customer lifecycle from initial onboarding to long-term renewal.

• Drive Implementation: Lead customer onboarding, building project plans and driving timelines to ensure seamless go-lives.

• Strategic Growth: Identify and close expansion opportunities (new programs, regions, or service lines) to maximize account value.

• Cross-Functional Leadership: Coordinate with Operations, Claims, and Product teams...