**Role Overview**

Sodexo is seeking a **Food Operations Manager 2** to support food service operations at **Lowell General Hospital** , a community-based healthcare system in Lowell, MA. This role will oversee daily food production, patient services, and retail operations, ensuring high levels of quality, safety, and patient satisfaction.

The Food Operations Manager will play a key role in driving operational excellence, enhancing the patient experience, and supporting frontline teams in a fast-paced healthcare environment.

**What You'll Do**

+ Oversee **day-to-day food service operations** , including patient dining, retail/cafeteria, and catering services
+ Ensure compliance with **Sodexo standards** , healthcare regulations (Joint Commission, CMS), and food safety protocols
+ Manage and develop frontline staff, including scheduling, training, and performance management
+ Drive **patient satisfaction initiatives** , including rounding and ...