Food Delivery Associate | CSR | Nonvoice

On-site - Quezon City Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone.

Responsibilities :

• Respond to customer inquiries via chat or email
• Provide accurate information about products, services, or accounts
• Resolve issues efficiently and professionally
• Document all interactions in the system
• Escalate complex concerns to supervisors
• Maintain quality, productivity, and customer satisfaction metric...