About the team

The FMCG, Fast Moving Consumer Goods team is committed to driving the growth of our merchants by acquiring new sellers, supporting their success on the platform, and helping them thrive in the FMCG ecosystem. Through our collective efforts, we aim to deliver the best possible customer experience by ensuring great service, strong partnerships, and a compelling FMCG offering. Responsibilities
- Support FMCG Ad-hoc Project and Campaign
- Assisting the team in the process of acquisition and incubation of potential online merchants.
- Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks.
- Communicating with sellers to ensure that all of their needs are understood and addressed.
- Assisting the sellers during the onboarding process, tasks included educating the sellers, problem troubleshooting, campaign status update.
- Other admin-related work and troubleshooting.