Responsibilities

• Determine and communicate the repairs needed in order to maintain the fleet for maximum vehicle life and minimal downtime.


• Coordinates branch OIC and branch dispatchers in monitoring fleet due for maintenance and their respective accounts.


• Perform as Customer Service Advisor, focusing on building rapport and healthy relationship to our valued clients. Giving safety and road advices, attending emergencies such as service breakdown.


• Schedule appointments for periodic maintenance service.


• Create repair orders, purchase orders, and or job orders.


• Communicate work orders and observe workflow progress on the garage to ensure the work is completed to specified requirements in a timely manner.


• Obtain information from the customer as to the requested or needed work.


• Discuss repairs with the customer.


• Record the appropriate infor...