Job Description
Insight Global is looking for a Fire Service Technician in the Chattanooga, TN market. In this role, you will receive calls from the Service Resource Center detailing equipment or system malfunctions and contact customer representatives to identify and diagnose issues. Responsibilities include performing necessary repairs on electronic fire alarm systems and related building products, following troubleshooting procedures and technical manuals, and installing various Fire & Life Safety systems, including SimplexGrinnell. Your role involves interpreting blueprints, diagrams, and specifications, while consistently communicating with district staff and customers to ensure satisfaction. Additionally, you'll complete service acknowledgements, obtain customer signatures, participate in on-call rotations, and help train or mentor team members.

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