Zenith are looking to recruit a Financial Services Apprenticeship Trainer to deliver high‑quality teaching, learning and assessment for the Level 3 Financial Services Administrator (FSA) apprenticeship, providing both face‑to‑face and remote training. Manage a caseload of financial‑services learners and employers, ensuring timely achievement, regulatory compliance and progression. Support the organisation’s quality, audit and performance objectives.
The role requires deep understanding of financial services administration, including regulatory frameworks, financial products, systems and processes, customer service excellence, and accurate data and record management as required by the apprenticeship standard.
Role responsibilities and requirements:
Teaching, Learning & Assessment
Deliver engaging sessions covering all elements of the FSA standard, including:
Financial services market structure
Regulatory frameworks, ethics and principles of advice
Financial prod...