Step into the role of Financial Products Specialist with East Coast Credit Union, where you’ll support the successful delivery of diverse banking products in a community-focused environment.
Working closely under the Products and Services Manager, you will enhance the member experience by effectively implementing new financial products and services. You’ll conduct testing and reviews, ensuring adherence to operational standards and regulatory requirements. Your leadership will guide cross-functional teams towards achieving common goals for member satisfaction.
Key Responsibilities:
• Lead the end-to-end implementation of products and services
• Collaborate on testing and documentation of processes
• Gather and analyze feedback for service enhancement
• Develop training resources and change management tools
• Support risk assessment and service readiness initiatives
Requirements:
• Completed degree in Business, Commerce, or related field
• Minimum five year...