OVERVIEW

The Financial Operations Specialist supports the monthly residual production, partner billing, and reconciliation processes that keep our payment operations running.

ESSENTIAL DUTIES

• Support monthly residual production by organizing source files, validating processor data, and running QA checks on partner residual statements.
• Compare residual reports against source data to confirm volume, income, and payout amounts reconcile, and flag variances for review.
• Process recurring merchant billing through NetSuite and the Zeamster gateway, including platform fees, device fees, and third-party billing programs.
• Prepare billing files by validating customer numbers, amounts, and totals against source reports.
• Issue merchant invoices, credit memos, and refunds in NetSuite with proper documentation.
• Work the FinancialOps case queue — billing, refund, and bank-change requests — within SLA. ...