Position Summary:

The Financial Counselor is responsible for interacting with patients to ensure all avenues of reimbursement or assistance are pursued to guarantee payment for uninsured or underinsured patients. The financial counselor must use sound judgement and decision-making skills to ensure that all options for resolving open patient balances have been pursued.

The financial counselor gathers the required documentation to determine patient responsibilities and authorization requirements for specified home, office and hospital-based procedures and confirms that all processes related to insurance eligibility, authorization and verification are performed in order to discuss any financial responsibilities with the patient. The financial counselor is responsible for accurate and timely processing to make determination of eligibility for The Guthrie Clinic Charity Care Policy. Communications with the patient will be held prior to, at time of service or after ser...