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Financial Account Specialist - Paid Training
Caldwell Communications
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pasig, Philippines
Location
pasig
Posted
June 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.
Responsibilities
- Respond to financial inquiries via phone, chat, or email.
- Assist with payments, account updates, and billing questions.
- Document all interactions in the system.
- Escalate complex issues to supervisors.
- Maintain productivity, quality, and client satisfaction metrics.
Schedule and Training
Shifts include nights, weekends, and holidays. Paid training on financial processes and systems.
Requirements
- High School or Senior High School graduate (College preferred).
- Strong English communication.
- Customer-focused and detail-oriented.
- Basic computer literacy and multitasking ability.
- Willing to work onsite in Metro Manila.