**What you will do**
As an Order to Cash (OTC) Analyst you will work closely with our customers, performing and monitoring ensure accurate Billing and Collection activities; constantly working on maximizing timely and efficient payment from our customers across.
**How you will do it**
- Be responsible for activities related to a broad cross-section of Johnson Controls customer portfolios
- Manage and take control of the Billing and credit notes process.
- Manage collection processes, provide a high level of customer service where necessary, raise cases related to customer queries or issues
- Maintain accounts and expected payment dates by interacting with customers to ensure timely payment
- Analyze a range of accounts receivable reports to define strategic plans and set priorities
- As well as using Excel, you will learn to access data from various ERPs like iScala, Baan, Oracle and Get Paid.
- Support the business by understanding customer payme...