Role: Field Support

Location: 3 Delaware Dr, Lake Success, NY, 11042

Role Type: Contract W2 and FTE



Position Summary:

Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues. Document and assess IT Desktop Configurations as they relate to company polices. Perform regularly required maintenance of desktop applications

and hardware systems as required.



Position Responsibilities:

Deploy PC s and all peripherals as requested.

Test connectivity and functionality of installed devices

Provide timely and accurate support to the all desktop users

Trouble shoot and resolve user issues

Escalate issues as needed

Request Assistance from other IT Departments as needed

Assist other IT Departme...