**Field Specialist I, Advanced** **POSITION PROFILE**
The TSAS I is responsible for the configuration, installation, and maintenance of IT equipment, including: workstations, laptops, hardware peripherals, and printers. Participates in the evaluation, planning, development, documentation, & implementation of system upgrades & enhancements. CSS's are a vital link to providing feedback and trends based on customer usage and customer IT configuration requirements, changes in business needs and other areas of Tech Services focus. May serve as a team member within own work area or on a cross-functional team. Service responsibility may be based on assigned geographic territory and/or individual customer as required.

**JOB DUTIES AND RESPONSIBILITIES**

+ Maintains and supports configuration of workstations, laptops, peripheral hardware, and printers.
+ Responsible for creation and installation of computer image, which includes the operating systems and applications f...