CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Franklin, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment.

**Location** : Onsite, Franklin, TN

**Hours:** M-F, 8am -5 pm CST

**Key Responsibilities:**

**Client Build Support**

- Image desktops and laptops with Office 365 and other required software.

- Troubleshoot and resolve imaging issues.

- Install and configure end-user software and tools.

- Validate system builds to ensure readiness for deployment.

**End User Support**

- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.

- Map and troubleshoot printers, network drives, and connectivity issues.

- Confirm re...