Job Title: IT Field Service Technician II

Location: Columbia SC

Pay Rate: $17 $21/hour

Overview:

We are seeking a motivated and customer-focused IT Field Service Technician II to support a national home improvement retail client. This role is ideal for a self-starter who thrives in a fast-paced environment and is passionate about delivering high-quality technical support and exceptional customer service.

Key Responsibilities:

• Provide onsite technical support for IT equipment including POS systems, desktops, laptops, printers, thin clients, access points, servers, and network switches


• Troubleshoot and resolve hardware, software, and network-related issues within defined service levels


• Perform daily ticket documentation, updates, and closures...