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Field Service Planning Coordinator I
Technical Safety Services
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Boston, United States
Location
Boston
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
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Job Description
How You'll Shape Our Success
As a Field Service Planning Coordinator, you'll be at the heart of our customer experience β keeping everything running smoothly behind the scenes so our field teams can show up and deliver every time. From managing schedules for new and existing customers to jumping on urgent requests and overseeing repairs, your work directly impacts customer satisfaction and safety. If you love bringing order to a fast-moving environment and take pride in getting the details right, this role is where you'll thrive.
What You'll Take Ownership Of
+ Client Communication - Respond promptly to client inquiries via phone and email, providing clear product and service information and handling repair requests efficiently.
+ Inventory and Scheduling Oversight - Manage monthly inventory lists, ensure all items requiring service are scheduled following PO/payment collection, and document reasons for any missed items.
+ Service ...
As a Field Service Planning Coordinator, you'll be at the heart of our customer experience β keeping everything running smoothly behind the scenes so our field teams can show up and deliver every time. From managing schedules for new and existing customers to jumping on urgent requests and overseeing repairs, your work directly impacts customer satisfaction and safety. If you love bringing order to a fast-moving environment and take pride in getting the details right, this role is where you'll thrive.
What You'll Take Ownership Of
+ Client Communication - Respond promptly to client inquiries via phone and email, providing clear product and service information and handling repair requests efficiently.
+ Inventory and Scheduling Oversight - Manage monthly inventory lists, ensure all items requiring service are scheduled following PO/payment collection, and document reasons for any missed items.
+ Service ...