Shape the future of field service with Thomson Power Systems as Field Service Supervisor. Command operations across North America while ensuring top-notch service delivery in electrical power generation.
In this role, you’ll directly impact customer satisfaction through leadership and service excellence. You'll oversee field operations, coordinate schedules, and manage a talented team focused on troubleshooting and repairs. Your expertise will drive performance indicators to improve overall service quality and profitability while ensuring adherence to safety standards.
Key Responsibilities:
• Mentor field service professionals to enhance team performance
• Manage all aspects of field service activities
• Plan and optimize resource utilization for projects
• Act as a primary escalation point for customer issues
• Monitor KPIs to promote continuous improvement
Requirements:
• Bachelor’s degree in relevant engineering discipline
• 7–10 years of field service ...